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File Hosting FAQ:
Q Do you allow split archives?
A Yes, we do allow split archives, as long as they are not downloaded by third-party software.
Q How to use ftp upload?
A You have to create a free account first to use ftp upload.
Q Do I have to register to upload a file?
A You have to register only for ftp upload.
Q I am not downloading anything, but still receive "Your are downloading a file" message.
A It's possible that someone else is currently downloading file from your IP, or you have just finished downloading a file. Please wait 3-5 minutes and try again.
Q Do I have to pay to use your file hosting service?
A No, our service is completely free. It's supported by online advertising. Moreover, you can earn with our Revenue Program.
Q How long do you host files?
A Each file will remain on our servers for 1 month after the last time it was downloaded.
Q Are there any restrictions to the size of my files?
A Files you upload must be less than 100 megabytes in size.
Q How many files can I upload?
A You can upload an unlimited amount of files.
Q How do I report a violation of your Terms of Service?
A Please visit Report Abuse page and paste the location of the file that you would like to be removed. Your report will be processed within 24 hours.
Q How can I share uploaded files with other people?
A After the upload process, you'll get a linking code to the file as well as a link for file deletion.
Q Do you allow adult files?
A We allow uploading of adult content, as long as it is legal and you have copyrights for such files.
Revenue Program FAQ:
Q How much can I earn when I upload a file?
A We pay 2 dollar for 1000 downloads from the following countries: Australia, Austria, Belgium, Canada, Denmark, Germany, Great Britain, Greece, France, Finland, Ireland, Italy, Netherlands, Norway, Sweden, Spain, Singapore, Saudi Arabia, Portugal, USA. We pay 1 dollar for 1000 downloads from the following countries: Brazil, Czech Republic, India, Japan, Malaysia, Mexica, Turkey, Poland, Russia, Ukraine. All other countries are paid $0.1 per 1000 downloads.
Q When and how do I get paid?
A You have to request money to be paid. Request form is available to accounts that have premium accounts valid for 1 month or more. Please be sure to request money before the 15th day of current month, to get the payment by the end of the month.
Q Are other payment methods available?
A Yes, please contact us for details.
Q How much can I earn?
A It depends on how many daily visitors your site has. Just one popular file on an average site can generate 5000-10000 downloads. We have files that were downloaded more than 100K times. That's 100 USD from a single file.
Q How do you calculate downloads and payments?
A We count every file downloaded (not opened) from any country by unique visitors.
Q Is there a minimum download limit per month?
A We don't have such limits. Accounts with 100 or 100K of monthly downloads will be paid, sooner or later.
Premium Account FAQ:
Q I purchased a premium account but it's not working.
A You must login to enable it. Click login link on http://www.easy-share.com and enter your login/password. Make sure you have cookies enabled in your browser.
Q Are there download limits?
A Daily download limit is 5 gigabytes.
Q How to download files using download accelerators like GetRight, Reget and others?
A To use a download accelerator you must have a premium membership. To use Easy-Share with a FlashGet please follow these steps: 1. Login to Easy-share.com from Internet Explorer (Not Firefox) 2. Run FlashGet (This is optional, usually it starts automatically) 3. Open the file in Internet Explorer (Not Firefox) - FlashGet will open its window 4. Confirm downloading via FlashGet Downloads will be faster 3-5 times. Moreover, you can pause downloading files and resume file downloading later.
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Login/password - the same as in your account.
When your files are uploaded, disconnect from ftp and in 3-5 minutes files will appear in your account.